Privacy Policy

1. What Information Is Collected

77bd collects certain personal information in order to provide services to its users and manage accounts. This information is divided into the categories listed below.

1.1 Registration and Identity Information

1.2 Financial Transaction Information

1.3 Technical and Usage Information

2. Purpose of Using Information

77bd does not collect unnecessary information. Collected information is used only for the specific purposes described below:

• Creating, managing, and securing accounts
• Processing deposit and withdrawal transactions and maintaining transaction history
• Verifying the identity of each user and preventing fraud
• Customer support — providing assistance via live chat and email
• Resolving technical issues on the platform and improving service quality
• Meeting legal obligations and detecting irregularities
• Sending promotional information where applicable — but only with your consent

We do not sell or rent your information to third-party advertising networks.

3. Data Storage and Security

77bd uses industry-standard technology to protect user data. All data stored on our servers is secured by SSL (Secure Socket Layer) encryption. We maintain the following security layers in data storage and processing:

3.1 Technical Security Measures

• All data transmissions are encrypted via SSL/TLS protocols
• Passwords are never stored in plain text under any circumstances
• OTP-based verification is used during login and transactions
• Regular security audits and system monitoring are conducted
• Restricted staff access policy — data access is permitted only on a need-to-know basis

3.2 Data Retention Period

Data is retained for as long as your account is active and for as long as required to meet legal obligations. Even after an account is closed, certain transaction records must be kept for a legally specified period. After this period, data is securely deleted or anonymised.

4. Sharing Information with Third Parties

77bd may share user information with third parties in the following limited and necessary circumstances:

• Payment processors: Information required to complete transactions through bKash, Nagad, Rocket, Upay, or banks is shared with the relevant payment gateway.
• Technology partners: Limited technical information may be shared with technology service providers required to operate the platform, though they operate under strict confidentiality agreements.
• Legal requirements: Information will be provided where it is required by court order or government directive.
• Fraud prevention: Necessary information may be shared with security agencies to identify and prevent suspicious activity.

Outside of this list, information is not shared for any other purpose without your prior consent.

5. Cookies and Tracking Technology

The 77bd website uses cookies and similar technologies. Cookies are small text files stored in your browser. We primarily use three types of cookies:

5.1 Essential Cookies

Without these cookies, basic operation of the platform is not possible. They are essential for maintaining login sessions, storing security tokens, and remembering user preferences. There is no option to disable these cookies.

5.2 Functionality Cookies

These cookies remember your language selection, preferred game categories, and other personalised settings, making your experience easier to use.

5.3 Analytics Cookies

Analytics cookies are used to understand which sections of the platform are used most and where the service needs improvement. This information is entirely aggregated and cannot identify individuals.

6. User Rights

Every user of the 77bd platform has the following rights regarding their own information:

6.1 Right to Access Information

You can find out at any time what information 77bd is storing about you. This information can be requested through account settings or via customer support.

6.2 Right to Correct Information

You have the right to request correction of any errors in your stored information. We will make corrections in a timely manner after verification.

6.3 Right to Delete Information

You may close your account and request deletion of your personal information, though some data may need to be retained for a set period due to legal obligations.

6.4 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional emails or messages from 77bd, you can stop them at any time by unsubscribing or notifying customer support.

7. Protection of Minors

77bd strictly does not provide services to anyone under the age of 21. Age is verified when opening an account. If we become aware that information from a minor has been collected by mistake, it will be deleted immediately and the associated account will be cancelled. Our full guidelines on responsible gaming cover the protection of minors in detail.

8. Changes to This Policy

77bd reserves the right to update this privacy policy as needed. If any significant changes are made, notice will be given directly to the registered email or on the platform. The date of any change will always be shown at the top of the page. Continued use of the platform after a change is made will be taken as acceptance of the new policy.

This policy should be read together with the Terms and Conditions, as the two documents together form the complete agreement between 77bd and the user.

9. Contact and Complaints

If you have any questions about this privacy policy or wish to make any request regarding your information, please contact us. The 77bd support team is available in Bengali and English 7 days a week, 24 hours a day.